To avoid any unwanted charges, please be sure to read the complete details of each subscription package during signup.
Refund Guidelines
If you have experienced any of the following situations on fundonkey, you may qualify for a refund.
· Technical Problems: we will issue a refund if technical issues prevent you from using the site.
· Compromised Security: accounts subject to fraudulent activity will be refunded.
· Billing Errors: accidental overcharges warrant a full refund.
· Not What You Expected: if our website doesn’t deliver the experience advertised, we will issue a refund.
We cannot issue partial refunds under any circumstances. Refund claims must be made within 60 days of a contested payment. If you wish to stop using our service, you are solely responsible for cancelling your account.
For additional information, please call our toll-free number at 44-20-3318-8509 for US and Canadian customers and 1-302-319-4668 for International customers, 24h, 7 days a week.
