How To Cancel Your Automated Credit Top Up
Ukrainian charm uses an automated top up system that charges your credit card automatically when you have less than 4 5 credits in your account. If you want to stop is automated system follow the directions below.
Login to Ukrainiancharm.com.
click on your profile picture on the top right of the site (a grey avatar will be shown if you have not yet uploaded a picture)
A drop down menu will appear, you need to click on "Profile Settings".
Next you need to scroll down to the "Billing" section and use the Automatic Top-Up ON/OFF switch.
Switch the Top-Up so it's off and this will stop the automated billing to your credit card.
How To Delete Your Profile a
Unfortunately we couldn't find a solution to delete your dating profile from the website. The best thing we can do is suggest that you change all of your personal information, including deleting your photographs and this will essentially make you invisible. Since your personal information will be completely different because you'll change your age, location, birthdate xcetera and you delete all of your profile pictures there is no way that anyone can find out who you are. I hope that makes sense to you.
Login to Ukrainiancharm.com.
Click on the face icon found on the top right of the site.
Next go to the profile settings page.
Next you need to click on the pencil icon next to your name on the profile page.
Then change your age and your name and click the green save button.
Click on the pencil icon next to the "About Me".
Then change your location, height, body type, marital status etc and then click the green save button..
How To Stop Emails & Notifications From UkrainianCharm.com
Go to this page so you can unsubscribe from notifications and emails.
Next click on the on the orange email icons as well as the orange bell icons so they are grey.
This will stop all the emails and notifications.
Now it should say "you have been unsubscribed forever".
How To Contact Their Customer Support Staff
Email customer support staff at support@ukrainiancharm.com.
Call their support at +1 (844) 835-1963.
Their physical address is Spyrou Kyprianou Avenue, 57, Koursaros Court, Flat 201, PC 3076, Limassol, Republic of Cyprus.
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