How To Cancel Your Paid Membership (Using Your Latop Or PC), Not Mobile Phone
To cancel your paid membership you must contact their support staff by email at support@romancetale.com.
Send them a quick sentence telling them that you want to cancel your account, something to the effect of, "you the buyer want to cancel your agreement with Asiacharm.com".
Include your full name and email address when contacting them.
How To Try & Get A Refund
If you want to try and get a refund you can contact their support staff at support@victoriahearts.com
You can read more about their refund policy and getting reimbursed for the credits you purchased here.
How To Delete Your Profile
Unfortunately Asia Charm doesn't let you delete your account so you can follow the instructions below that will essentially do the same thing. By switching your name, deleting profile, changing your age your profile will be completely different from who you are.
Login to Asiacharm.com.
Then you need to go to your profile page.
Change your age and use a fake name then click the green save button.
Then change the "About Me" page section and click the green save button.
Now your profile page should be totally different to who you are.
This is the same as deleting your profile.
How To Stop Receiving Email Messages & Push Notifications
You need to go to the settings page by clicking on this link.
Scroll down that page and start clicking on the orange email icons and orange bell icons that you want to stop receiving.
Now you have unsubscribed for any emails and push notifications that you want to stop.
How To Contact Their Customer Support
Email customer support staff at support@asiacharm.com, support@victoriahearts.com.
Call their customer support phone number: 852-3726-0808
Their physical address is 665 Third Street #207, San Francisco, CA, 94107, USA
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