Please follow these instructions using a PC or laptop computer. If you try to follow these instructions on your mobile phone or tablet it probably won't work because the layout of this website on a mobile phone and tablet is different compared to viewing it on a PC or laptop.
How To Delete Your Dating Profile
First you need login to Bbwcupid.com.
Switching off is what you need to do by going to the "Switch Off" page. This will turn off your profile.
Next choose a reason from the drop down menu why you want to remove your account..
Then you need click the "Submit" button.
How To Cancel Your Paid Membership / Subscription
Login to Bbwcupid.com.
Next you need to click this link to stop getting charges on your credit card.
Now you need to follow the rest of the instructions to cancel your monthly subscription.
How To Unsubscribe From Unwanted Email Messages
Login to Bbwcupid.com.
Then you have to click this link to stop getting email notifications.
Next you need to click "no" for any email notifications that you don't want to receive anymore.
Next you need to click "Save".
How To Contact Their Customer Support
You can email customer service using their online help desk support form.
You can call them using one of these support phone numbers based on where you're located in the world:
US and Canadian Customers (toll-free): 1-800-787-0838
UK / European Customers: 00 61 7 5571 1181
International Customers: +61 7 5571 1181
Australian Customers: (07) 5571 1181
Fax: +61 7 3103 4000
Their physical address is BBWCupid.com Cupid Media Pty Ltd, PO Box 9304, Gold Coast MC QLD 9726, Australia.
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